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Please read these Terms and Conditions carefully before using the Hotel Albatros website or making a reservation with Hotel Albatros AG, located at Steinmattstrasse 93, 3920 Zermatt, Switzerland, and registered under VAT number CHE-115.314.956 (hereinafter referred to as "Hotel Albatros," "we," "us," or "our"). By accessing our website or making a reservation, you agree to be bound by these terms and conditions.

  1. Reservation Policy
  • Reservations made through our website are subject to availability and confirmation.
  • A valid credit card is required to guarantee your reservation.
  1. Payment
  • Payment for your stay will be processed at the hotel or charged on your credit card on file in advance after cancellation deadline.
  • We accept major credit cards and cash.
  1. Cancellation Policy
  • Cancellation policies may vary based on the season, rate, or special offer selected.
  • We recommend reviewing the specific cancellation policy provided at the time of booking or under "The Hotel" section "Good to Know".
  1. Check-in and Check-out
  • Check-in time is 3pm, and check-out time is 11am.
  • Early check-in and late check-out are subject to availability and may incur additional charges.
  1. Children and Extra Beds
  • Children are welcome at our hotel. Please check the specific room policy for details on extra beds or cribs.
  1. Pets
  • Pets may be allowed in select rooms, subject to availability and prior arrangement. Additional charges may apply.
  1. Smoking Policy
  • Our hotel is a non-smoking property. Smoking is not allowed in any indoor areas. Designated smoking areas may be available outdoors.
  1. Privacy Policy
  • Your use of our website and the handling of your personal information are governed by our Privacy Policy.
  1. Website Use
  • Your use of our website is subject to our Website Terms of Use.
  1. Modification of Terms
  • We reserve the right to modify these Terms and Conditions at any time. The updated Terms and Conditions will be posted on our website with the effective date.
  1. Contact Us
  • If you have questions or concerns regarding these Terms and Conditions, please contact us at:

Hotel Albatros AG

Steinmattstrasse 93,

3920 Zermatt, Switzerland

Email: reception@hotel-albatros.ch

Phone: (+41) 27 966 80 60

By using our website or making a reservation, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.