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Please read these Terms and Conditions carefully before using the Hotel Albatros website or making a reservation with Hotel Albatros AG, located at Steinmattstrasse 93, 3920 Zermatt, Switzerland, and registered under VAT number CHE-115.314.956 (hereinafter referred to as "Hotel Albatros," "we," "us," or "our"). By accessing our website or making a reservation, you agree to be bound by these terms and conditions.
- Reservation Policy
- Reservations made through our website are subject to availability and confirmation.
- A valid credit card is required to guarantee your reservation.
- Payment
- Payment for your stay will be processed at the hotel or charged on your credit card on file in advance after cancellation deadline.
- We accept major credit cards and cash.
- Cancellation Policy
- Cancellation policies may vary based on the season, rate, or special offer selected.
- We recommend reviewing the specific cancellation policy provided at the time of booking or under "The Hotel" section "Good to Know".
- Check-in and Check-out
- Check-in time is 3pm, and check-out time is 11am.
- Early check-in and late check-out are subject to availability and may incur additional charges.
- Children and Extra Beds
- Children are welcome at our hotel. Please check the specific room policy for details on extra beds or cribs.
- Pets
- Pets may be allowed in select rooms, subject to availability and prior arrangement. Additional charges may apply.
- Smoking Policy
- Our hotel is a non-smoking property. Smoking is not allowed in any indoor areas. Designated smoking areas may be available outdoors.
- Privacy Policy
- Your use of our website and the handling of your personal information are governed by our Privacy Policy.
- Website Use
- Your use of our website is subject to our Website Terms of Use.
- Modification of Terms
- We reserve the right to modify these Terms and Conditions at any time. The updated Terms and Conditions will be posted on our website with the effective date.
- Contact Us
- If you have questions or concerns regarding these Terms and Conditions, please contact us at:
Hotel Albatros AG
Steinmattstrasse 93,
3920 Zermatt, Switzerland
Email: reception@hotel-albatros.ch
Phone: (+41) 27 966 80 60
By using our website or making a reservation, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.